Who are we and ...

What We Do

We help Caribbean businesses grow — with strategy, people, and the right use of AI.

STRATEGIC PLANNING

Business Consulting

We guide leadership teams through marketing planning, sales planning, export strategy, and change management. The outcome is a plan your organisation can actually execute — with KPIs, accountability structures, and quarterly milestones built in.

SALES & MARKETING TRANSFORMATION

Sales & Marketing

We work directly with sales teams and marketing functions to improve performance, close gaps, and build sustainable capability — across sales transformation, customer service, social media, key account management, and sales rep training.

PROFESSIONAL DEVELOPMENT

People Development

We build the individual skills that determine how well strategy gets executed: time management, personal productivity, MS Office proficiency, and presentation skills — tailored to your team’s actual working context.

NEW IN 2026

AI for Business

We help organisations understand where they stand on AI readiness, identify the highest-impact use cases, and build a governed, responsible adoption roadmap. Delivered as a full-day literacy workshop, an AI Readiness Diagnostic, or a structured advisory engagement.

Just a bit...

About IBD

Founded in August 2008, Ingenuity Business Development has spent 15+ years helping businesses across Trinidad and Tobago and the wider Caribbean turn strategy into execution.

We are led by Randall Douglas, Chief Consultant and CEO, who brings 14 years of senior corporate experience at Unilever, Coca-Cola, and Nestlé — combined with 15+ years of consulting and training across the region’s private, public, and SME sectors.

1

No off-the-shelf solutions

Every engagement starts with discovery. We learn your business before we propose a solution.

2

Outcomes, not activity

We measure success in revenue, performance, and sustainable change — not days delivered.

3

Global standards, Caribbean context

Frameworks proven at multinationals, adapted for how business actually works in this region.

Our Vision

We want to take your ideas into action! We use your business ideas, passion and drive combined with our insight and best practice experience to make a world class, profitable execution.

What we do

Born in August 2008, Ingenuity Business Development is a consulting company involved in assisting businesses to grow and realise their opportunities.

Ingenuity is a consulting company involved in assisting businesses to grow and realise their opportunities.

Ingenuity utilises its knowledge and experience in Strategic Management, Change Management and Sales & Marketing.

Randall Douglas is the Chief Consultant and owner of Ingenuity. He brings with him 14 years of strong corporate experience in Sales, Marketing, Trade Marketing and General Management and also 14 years of consulting and training. His work experience is diverse and rooted in Global Best Practice Standards.

How we help you with...

Our Services

Creation:

We build the plan, framework, or strategy — a blueprint for internal execution with KPIs and metrics.


Training:

We build your team’s capability to execute — empowering your people with skills and confidence.


Intervention :

We come in when something needs to be fixed or accelerated — a company at a crossroads or opportunity in view.

Strategies & Planning

Strategies & Planning

  • Marketing Planning
  • Sales Planning
  • Export Management
  • Change Management
Sales and Marketing Transformation

Sales and Marketing Transformation

  • Sales Team Transformation
  • Customer Service Excellence
  • Social Media Management
  • Key Account Management
  • Sales Rep Training

Professional Development

  • Time Management & Productivity
  • MS Office for Business Professionals
  • Presentation Skills
AI for Business

AI for Business

  • AI Readiness Assessment
  • Full-Day AI Literacy Workshop
  • AI Governance & Adoption Advisory

Some Fun Facts about our company!
15 +
Years Consulting in the Caribbean
1500 +
Professionals Trained
50 +
Client Organisations Served
22 +
Years of Combined Corporate and Consulting Experience
Meet...

Our Team

IBD’s consulting team brings corporate backgrounds from Unilever, Coca-Cola, Nestlé, and UWI — combined with deep Caribbean market experience across the private, public, and SME sectors.

Randall Douglas
Rawle Rollocks
Andrea Rochford
Insights & Resources

Thinking From the IBD Team

Blogs

Lessons from a misfit

26th October, 2011 Misfit, mis-fit“One who is unable to adjust to one’s environment or circumstances or is considered to be disturbingly different from others.” – The American Heritage dictionary. Steven P. …

Blogs

Lead by the Numbers

29th Nov, 2009 Recently, I commented on the whole issue with WI cricket and Leadership in the article “Square pegs and round holes: Putting the right people in the right …

Read Our Blog
Send us a message

Let's Talk

WE ARE ACCEPTING NEW ENGAGEMENTS!

Whether you’re an SME looking to grow, a corporate team navigating change, or a public sector organisation preparing for transformation — IBD can help. Start with a free 45-minute consultation. We’ll listen first.

📅Book a free consultation using Calendly

💬 WhatsApp Us — +1 868 280 8288


Ingenuity Business Development

Suite 202, 2nd Floor, Maritime Centre, 29 Tenth Street, Barataria.
1 868 280 8288
consulting@ibdtt.com